FAQ

Frequently asked questions

Werner Foundation provides counselling support in the following areas:

  • Early pregnancy loss and miscarriage
  • Grief associated with pregnancy and infant loss
  • Migration grief and cultural displacement
  • Identity and belonging challenges
  • Depression
  • Anxiety
  • Emotional regulation and resilience
  • Faith-sensitive counselling (where requested by the client)

While these are key focus areas, each client’s circumstances are unique and sessions are tailored accordingly.

Yes.

If your concern is not specifically outlined above, you are encouraged to make contact. I offer a complimentary, no-obligation consultation to discuss your situation and determine whether I am the appropriate practitioner to support you.

If I believe your needs would be better met by another professional, I will advise you transparently and assist with referral options where possible.

Yes.

I am a registered member of the Australian Counselling Association (ACA) and practise in accordance with their professional and ethical standards. This includes adherence to continuing professional development requirements and strict confidentiality obligations.

No.

Although I have lived experience of migration and particular insight into cultural transition and identity challenges, my services are open to individuals from all cultural, ethnic and faith backgrounds.

Yes.

Counselling is available to individuals of all genders, including partners navigating grief, loss and identity-related challenges.

Werner Foundation operates primarily online. Sessions are available via:

  • Microsoft Teams
  • FaceTime
  • WhatsApp video
  • Telephone

Yes.

If Microsoft Teams is not accessible to you, sessions may be conducted via WhatsApp video or FaceTime.

Yes.

Telephone counselling is available. However, video sessions (via Teams, FaceTime or WhatsApp) are generally recommended as they allow for greater relational connection and non-verbal communication. The format used will always be based on your comfort and accessibility.

Yes.

All counselling sessions are conducted in accordance with Australian professional and ethical standards. Confidentiality will be maintained except in circumstances where there is a legal or ethical obligation to disclose information (for example, risk of serious harm). These limits will be clearly outlined in your counselling agreement.

The initial session is an opportunity to:

  • Explore your presenting concerns
  • Clarify your goals
  • Discuss expectations
  • Determine suitability of fit

There is no obligation to continue after the first session.

No.

Spiritual or faith-based themes are incorporated only at the client’s request. Counselling is inclusive and respectful of all belief systems.

The duration of counselling varies depending on your needs and goals. Some clients engage in short-term focused work, while others benefit from longer-term therapeutic support. Progress is reviewed collaboratively.

Appointments can be made through the online booking system. Alternatively, you may begin with a complimentary consultation.

Yes.

It is common to feel hesitant prior to beginning therapy. You are welcome to raise any concerns during your initial consultation.

Feel like yourself again.

Let's get there together.